Trex IPTV – Refund Policy

Last updated: March 2026

Thank you for choosing Trex IPTV. Please read our refund policy carefully

before subscribing.

— 7-DAY MONEY BACK GUARANTEE —

We stand behind the quality of our service. If you are not satisfied with

your Trex IPTV subscription within the first 7 days of activation, you

may request a full refund — no questions asked.

To qualify for a refund:

• Your refund request must be submitted within 7 days of activation
• The issue must be service-related (e.g., channels not working, poor quality)
• The subscription must not have been used extensively (fair use policy applies)

— HOW TO REQUEST A REFUND —

Contact our support team via:

• WhatsApp: https://wa.me/16182986132
• Contact form: https://pink-swan-221322.hostingersite.com/contact/

We will process your refund request within 24–48 hours.

— ACTIVATION —

We aim to activate your Trex IPTV subscription within 5 minutes of

payment confirmation. During peak hours, activation may take up to

1 hour. You will receive your login credentials via WhatsApp or email.

To ensure correct activation, please provide your device type when

ordering. If no device is specified, we will deliver an M3U playlist

by default. Please confirm your device before submitting your order

as the format cannot be changed after activation.

— PROOF OF ACTIVATION —

Upon activation, we send a screenshot from our panel as proof of

service delivery directly to your email or WhatsApp.

— CONTENT DISCLAIMER —

Trex IPTV has no control over third-party content sources or

content-related issues due to the nature of IPTV technology.

Channel availability may change without prior notice.

— CONTACT —

If you have questions about our refund policy:

Website: https://pink-swan-221322.hostingersite.com/contact/

WhatsApp: https://wa.me/16182986132